The lender or creditor gives the current payoff amount and payment instructions. The City or County tax office named on your bill or notice can confirm the current tax balance and status. A title company checks ownership and recorded claims for the specific sale and coordinates the payoff information needed for closing.
If you have them, bring the property address, parcel number, tax bill or delinquency notice, lender statement, creditor letter, lien or court paper, and any payoff statement. You can call before you have everything; start with the address and the paper or amount you have.